Responsibility

As a pharmaceutical wholesaler and pharmacy operator, Oriola-KD has a responsible role in the pharmaceutical supply chain. Oriola-KD handles and delivers pharmaceutical manufacturers’ products safely, efficiently and on time, and provides appropriate pharmaceutical advice of a high quality in the Group’s pharmacies.

 

Patient and pharmaceutical safety is the most important requirement governing Oriola-KD’s operations. Pharmaceutical manufacturers’ products must be delivered to patients safely, efficiently and on time, regardless of circumstances. Professional customer service, pharmaceutical advice and a comprehensive product range of a high quality are the key factors ensuring success in Oriola-KD pharmacies.

 

Patient and pharmaceutical safety is the most important requirement governing Oriola-KD’s operations.

 

The pharmaceutical sector is a strictly regulated industry. Oriola-KD complies with the applicable legislation, regulations and standards in its countries of operation while at the same time pursuing the Group’s own targets and observing its standards and procedures. Oriola-KD has obtained the required authorisations and environmental permits. Corporate responsibility is managed through Group-level, general and shared principles concerning governance and operations, which also cover risk management. Oriola-KD follows ethically sound business practices.


Oriola-KD as an employer


Customer Promise

Oriola-KD’s customer promise in the wholesale business is to deliver prescription medicines to any customer pharmacy within 24 hours of receipt of an order.

 

In addition to the reliable transport of pharmaceuticals, Oriola-KD also ensures the appropriate warehousing of pharmaceuticals.